Account Manager

Be the trusted point of contact for our clients—drive alignment, protect quality, and turn delivery into long-term partnerships.

Account ManagementHybridFull-timeMid2–5 years

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Le candidature per questo ruolo sono in inglese.

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Responsabilità

Own client communication and ensure clarity across scope, timelines, and priorities.
Coordinate with delivery teams to keep projects on track and expectations aligned.
Identify risks early and proactively propose solutions and trade-offs.
Lead status updates, QBR-style check-ins, and stakeholder alignment meetings.
Spot expansion opportunities and support renewals through measurable outcomes.
Maintain crisp documentation: decisions, action items, and next steps.

Proven experience in account management, customer success, or project coordination.
Strong communication skills: clear, confident, and structured.
Excellent organization and follow-through (you close loops).
Comfortable working with cross-functional teams (product, engineering, design).
Client-first mindset with high standards for quality and delivery.